FAQ:
Where to find info on the classes' content and level?
You’ll find on our
classes page informations on each activity and its teacher, feel free to
contact us for more details. Most classes are accessible to beginners and don’t require a specific physical condition.
How long do the classes last?
Unless specified otherwise, classes last 1h. We kindly ask you to arrive a few minutes en avance, although we understand it might sometimes be tough to concile with your schedule. Feel free to
contact us to check whether flexibility is possible for certain classes.
What should I wear?
Changing cabins are available, we suggest you wear something comfortable, to fully enjoy your moment with us.
Shoes do not participate in classes ;).
How much do the classes cost?
Your purchases give you access to any group class, pick
your offer here
Newcomer pack, try 3 different classes for chf 30.-
Single class for chf 30.-
Packs of 5 classes for chf 140.- & 10 classes for chf 250.-
Students, AVS or unemployed, bring us your card and enjoy a 20% discount (this rate isn’t available online)
For the private sessions, visit this page
Is there an expiry date on my purchases?
Trial offer is valid 1 month after your first visit. Other purchases remain valid during 6 months.
How can I sign up or pay for classes & individual sessions?
Several solutions are available :
– Download the MINDBODY app on your mobile and search for the SoHappy center.
You’ll have access to all our services, easy booking and online payment.
– Directly via our
website, choose your service and you’ll be guided through the quick steps.
– Contact us at 02 557 24 23 or by email. We will be happy to register you for your next class.
What is the cancellation policy?
Any booking can be canceled by the customer until 1 hour before the event begins, by phone, email or on our website.
Credits (purchases) will be reusable until their expiry date.
Cancellations of late bookings can not be reimbursed.
What is the code of the streetdoor?
The code is emailed to you after each booking. A red light confirms your input on the pad, pull the door quickly after that. We’re just up the first few stairs.
What language is used during classes?
Classes are led either in French or English. When looking at our
schedule, a flag informs you for each class.